Payment Methods

We accept Visa, Mastercard, and Paypal for your online purchases. Our technology is designed to provide you with the highest security possible. If payment by credit card is not your preferred method, please call us and we can organize for you to pay by check or money order.

Sales Tax

If your order is being shipped within Florida, sales tax of 6% is added automatically during the check out process.

Product Availability

We aim to have products in stock and ready to ship when you order. Some of our items however are hand or custom made, artisan products and quantities may be limited. If a product is unavailable, we will provide you with the date that we expect to ship that product. If the expected ship date is unacceptable, please contact customer service at 954-454-0025, Monday-Friday, 10am-6pm Eastern Time and together we can work on finding you an alternative product.

Guarantee & Return

All sales are final. If your item is defective please contact us within 5 days of purchase so we may arrange for repair or replacement from the manufacturer where available. Opened personal care products cannot be returned.

Bedding Return Policy

Federal law prevents the sale of returned bedding products, including pillows, mattresses, toppers and sheets. Because we cannot resell bedding, we have a no returns policy on bedding. The only exception with this policy would be in the unlikely event of a manufacturer's defect. In that case, the manufacturer will decide whether they will repair or replace an item.

Return procedure

To return an item to us for replacement or refund, email us at info@renovationroom.com or call us on 954-454-0025 Monday-Friday, 10am-6pm Eastern Time. We will issue you a return authorization number. No returns will be accepted without a Return Authorization number. All returned merchandise must be in mint condition and in the original manufacturer's labeled packaging. Returned items should be repackaged securely in an outer carton and must include a copy of your invoice, a note describing the problem and your Return Authorization number. You will be responsible for all shipping charges unless the return is due to our shipping error or the product is damaged or defective. Gift returns will be credited with a gift certificate. Items should be returned to:

Renovation Room Returns 500 East Hallandale Beach Blvd. Hallandale Beach, FL 33009

Please make sure your package is insured and prepaid. We cannot accept C.O.D. packages. We assume no responsibility for a package until received at our store and recommend you use a traceable method of return such as UPS or FedEx. Please allow one billing cycle for a credit card refund to appear on your statement.

Legal Notice

Your use of this site, placement of an order or submittal of a purchase order indicates acceptance to all outlined customer service policies, terms and conditions of Renovation Room, LLC. Under no circumstances will Renovation Room, LLC or its employees be liable for damages of any kind arising from the use of this site including, but not limited to direct, indirect, incidental, punitive and consequential damages. We reserve the right to make changes to our site, pricing and product information, customer service policies and terms and conditions at any time. In addition, Renovation Room, LLC will not be bound to any prices posted in error or responsible for discontinued or unavailable items or typographical errors. We also reserve the right to refuse service or fulfillment of an order, should circumstances warrant. The use of any Renovation Room, LLC trademark or service mark without written consent is strictly prohibited. All other trademarks or service marks are property of their respective owners.